Please read this Refund & Cancellation Policy carefully before purchasing any subscription or service from SMI Terminal.
This Refund & Cancellation Policy explains how subscription cancellations and refund requests are handled for SMI Terminal products and services.
SMI Terminal offers software subscriptions, premium features, educational services and membership plans. By purchasing any paid service, you agree to this Refund & Cancellation Policy.
Most services offered by SMI Terminal are digital in nature and are delivered immediately after successful payment or account activation.
Because digital products become accessible immediately after activation, refunds may not be available once the purchased service has been activated.
You may cancel any future subscription renewal at any time before the next billing cycle. Cancellation will stop future renewals but will not automatically generate a refund for payments already processed.
Refund requests may be considered only in exceptional circumstances, including verified duplicate payments or technical issues that prevent activation of the purchased service despite reasonable support efforts.
Each refund request is reviewed individually and approved solely at the discretion of SMI Terminal.
If a payment fails, is declined or remains incomplete, your subscription or premium service may not be activated until successful payment is received.
SMI Terminal is not responsible for delays caused by banks, payment gateways, card issuers or other third-party payment service providers.
Where a refund is approved, it will generally be processed using the original payment method used during the purchase.
Actual credit timelines depend upon your bank, card issuer or payment provider and may vary accordingly.
Initiating an unjustified chargeback after receiving access to SMI Terminal services may result in temporary suspension or permanent termination of your account while the dispute is investigated.
SMI Terminal reserves the right to modify this Refund & Cancellation Policy at any time. Any updates will become effective immediately upon publication on this page.
If you have any questions regarding refunds, cancellations or billing matters, please contact us.
By purchasing any subscription, membership or digital service from SMI Terminal, you acknowledge that you have read, understood and agreed to this Refund & Cancellation Policy.